Probably the most exciting moment comes when a person has already sent his money for product. After all, from the account, the funds left instantly, but the parcel has to wait for a long time. There are cases when the departure comes literally in two weeks, but it is rather an exception than the rule. Most often, you have to wait at least a month. And China's national mail works at all so slowly that some people get their goods And two, and in three months. But here it is impossible to do anything, but it remains only to wait and hope that everything will be fine and she will not lose anywhere. Well, if orders always reached the recipient without any problems, but there are no standard situations when the buyer's protection expires, and nothing is known about sending. How to be in this case? What to do? What are the right to buy a buyer on this chinese website.

How to track the parcel with aliexpress

We are accustomed to ordering products via the Internet on domestic sites, get orders after a couple of three days maximum. With Chinese Internet market so it does not go. We have to wait, worry, think where it can be departed at the moment, whether it was sent at all. So that such questions are less, each salesman Must give the track number. This is a special set of numbers, according to which it is possible to track departure via the Internet. Usually, sending to the seller takes up to five days. So it's not necessary to worry much if the shipment message does not come immediately after payment. After a few days after successful dispatch, you can start tracking the movement of departure. First you need to go to the "My Orders" tab and click on the Interest. Next you need to go to "Track Order".

It will be picture with the status. But this information cannot be considered complete, because it will not be possible to extract details from it. Therefore, the best option will use the Internet and write in the search engine "track the parcel from China". Thus, you can see a sufficient number of sites that do it. For example, Aliexpress recommends using resource 17Track. It will have more accurate information. There are a bunch of such resources and better compare the information seen between them.

Mail status and order status for Aliexpress are different things!

Most people confuse these two concepts and consider them the same. In fact, it is not. The status of the order is that information that is only within the site's trading platform. It can be found in your personal account. This cabinet appears when a person will be registered on the site and will become an authorized user. To find out the position of your order, you need to enter the "My Orders" tab and click on the details.

Ordering means that man put in the basket of interest product, but I have not paid it yet. For payment is given for a while. If it is not done until the end of the deadline, it is automatically canceled. The receipt of payment says that the buyer made a payment and is waiting for the site administration to confirm her, and salesman Send the parcel. Delivery is the longest process. In this time product Located on the way to the recipient. And finally, the completion of the order - means that the recipient took his thing in the mail or other way. The postal status - displays the external movement of shipments. It is tracked by postal services.

Position statuses in the department of departure (for example, in China)

The peculiarity of the Chinese resource is that almost all departments come to the country of purpose through the third mediator country. This is due to the fact that it is so more profitable for funds than directly. And if, for example, it is still possible to carry out direct deliveries to Russia, then it will not pass so much with Ukraine and Belarus. Suppose such an event development option: product Customs control in China and is waiting for its turn for export. But it is impossible to send it right away, since there is no free space in the baggage department. Accordingly, there are two options for the development of events in the future:

• leave it to wait for the next free flight;
• send it through a third country.

In this case, upon arrival, she will lie again, and wait for its flight to Ukraine. If there is no such, then the flight to several more countries is provided. It is clear that the delivery time increases thus.

China has several main delivery provisions:

• Collection - This means that the departure is in a state of receiving Chinese mail;
• Opening - This phrase means that it is now on a transit point. There may be several states here;
• Dispatching - the processing and preparation process begins to further export;
• Departure from Outward Office of Exchange - This indicates that customs control has passed successfully, and can be exported.

Parcel statuses in the destination country (for example, in the Russian Federation)

After the long-awaited product He left China, wandered or not for other countries, he finally arrived in Russia. It is also possible to see if you check the track location. But this action is possible if an international number with letters is tied to it.

It would seem that all the worst behind. In their country, the case will go at times faster. But, as practice shows, everything is just the opposite. After all, we all know how Russian Mail works. For her, lose something, especially the petty, rather ordinary and familiar process. Therefore, the products often lies in a pile of other such unnoticed several days, and even weeks. Also, you should not forget that after the country of departure was left, the status is not updated for a long time. In any case, for registered numbers, provisions are valid:

• import - moment when product drove into the country of destination. Here is a design for transfer to customs;
• reception for customs - Actually, the transfer itself for further design;
• registration and release from the customs - the execution is fully completed here and the issue of international exchange is carried out;
• leaving the place of international exchange - passed on the mandrel further;
• leaving the sorting center - here is sent to the destination;
• arrival at the place of delivery - finding on the post office, which is indicated in the address;
• the delivery of the addressee is when the departure is already at the recipient.

Unpleasant parcel statuses

Most often, the parcel is still reaching their recipients. Even if the position has not been updated for a long time, you do not need to worry. After all, this is often with international departures. But there are also such unpleasant provisions that should cause at least alertness:

• Return. Oter Circumstances - This means that something happened with the departure and they are going to send it back to the sender. In this case, you must definitely find out what exactly is wrong. To do this, it is necessary to contact the country's hot line and find out the cause. After that, you can understand further.
• Return. Customs Return - Return, most often because of a bad and incomprehensible written addresses.
• Unsuccessful Attempt of Delivery - practically always indicates a specific reason why delivery is unsuccessful. The reason happens in incorrectly specified surname or address. Then the faster the person turns to the separation of his mail, the better. After all product It goes back, as in the mail it lies only 30 days since the arrival time.
• Return. EXPIRED STORAGE PERIOD - If a person does not appear in the mail for thirty days, then product Rides back to China.
• Sending Again - there is no terrible terrible here. It only means that the product lay in another city or not in that separation, but already rides further to his recipient.

What are the letters at the end of the status (PEK, CAN, etc.)

Sometimes when tracking departures, you can see some letter in the end. Most often, these appear if the parcel went to China Post Air Mail or China Post Air Parcel postal company. These letters are nothing but the values \u200b\u200bof the airport by IATA, if the parcel registration was recorded. These designations can be viewed on an official page or in an absolutely available service on booking and buying air tickets.

What does NULL status (NULL, PEK) mean

NULL is the lack of data. But it is not worth despair and beat the alarm, because this situation does not mean at all that something happened to the departure. This, it turns out that the states are indicated only by Chinese mail, which was not translated into English. If you really want to understand that it still means, then you need to go to the site with the Chinese version, copy to any program for translation and see what happened. But this method does not always work. In addition, when this kind of state is detected, it is necessary to see which country arrival is written. If the correct purpose is indicated there, then everything is good and scared, and if the end is CN, then in this case the departure went back. Here you will need to write the seller, and understand what is the problem. If there is a PEK next to NULL, then at this stage product Located in the Beijing Airport. FRA - Means French, MXP - Milan Airport. Why he is there, you can understand if you go to the Chinese version of China Post.

What does item arrived at oe in tne destination country mean

Everything is simple here. The departure is currently located in the country of destination and start the processing procedure at customs. In addition, it does not have a track number, so it will go to the final destination for a long time, with stops in all intermediate points. It can take about a month.

Track (parcel status) stopped changing, the parcel is not tracked

Almost all people who have ever met at a similar moment that for a long time the statuses changed, and then suddenly stopped. At some point, all movement froze. It was then that excitement and experience begins, because the money was given, and what to do next - unknown. The "Tracking of The Parcel IS Stopped" phrase looks even more terrible. Although on the other hand, it only denotes that the status has not changed for a long time.

But here there can also be two options:

• If the track number is registered, that is, there are both numbers and letters. If he is well and without any problems, in Chinese sources, even in Russian mail. And then suddenly two or three weeks the position is not even updated, then here it is already to worry about what. Here you need to find out on the hotline, which happened.
• In the case when the track is not registered, there is only numbers in it, it will not be tracked in the destination country, as it is assigned a completely different number there.

When should the dispute be discovered if the goods were not delivered?

The most important thing during tracking is to follow the end of the buyer's protection time. After all, if it is over, and the products will not be obtained, the means are moving to the merchant, and there will be nothing to do anything.

Therefore, if the protection time expires, and nothing has never come, you can safely open the dispute. It is advisable to do it days for five. If you do this day for fifteen, then nothing will come out. Salesman It will write that you need to wait and everything will be. In addition, he also will prolong the protection time. And this should also alert.

At the same time, testing fate and writing in one day is also a bad idea. After all, the sellers are also people and they will not always be able to see a day that the dispute was opened. In this case, protection will expire, but the seller will not have money yet. And now there will be your overall task - it is to come to consent. Of course, the buyer will want a full refund, and the seller is the opposite. In addition, in this case, the seller will have more chances to win the dispute if it is exacerbated. All because he will have checks and evidence that product has been sent. Therefore, the dispute should always be opened for five or at least three days. Then the chances of successful completion increases.

Fill out the opening blank dispute

If product Not received or came, but something does not suit it (color / size / came broken) - open the dispute. How to do it. For example, the protection time expires, and product no.

In details of the order, click the "Open Spore" button. After that, the site redirects to another page, where it will be necessary to specify the reasons and fill the corresponding form.

That is, the problem is that product Even on the way, although the protection time is already expired. The reason is in principle worthy. After that, a variant of full or partial reimbursement of funds will be proposed.

It is desirable to write a specific reason in English in order not to have any questions. If the track also stopped tracked, then add a screenshot in proof. After that, click "Send", and the following window appears.

It will indicate how much time the seller is assigned to the decision and the amount of compensation. If salesman Trying to change the amount, then you should edit the dispute. If salesman The day before the end of consideration, did not make a decision, then you can exacerbate the dispute unilaterally.

Checking the seller on Aliexpress

Aliexpress - This is not a brand store, but an ordinary market where people sell with absolutely different intentions. Sometimes among them come across all sorts of fraudsters, from which something in the future it is simply unrealistic. Therefore, before purchases, it is desirable to check the traders for responsibility and ratings. For this there are already a large number of independent Internet sites where you can do it. To check the merchant, it is necessary:

• go on the website;
• choose your favorite products;
• copy the link to the clipboard;
• insert it in the field of any site, which is engaged in this;
• click on check, and wait for some time.

After the page will appear full information about the seller and sometimes even wishes, it is necessary to take something or not.

Finally

It makes no sense to worry if the delivery is too long, and the statuses are rarely updated. With China, this is possible on holidays - this is a permanent story. It is better before making the purchase time to study the product range, see the ratings and reviews, check on independent sources, and then order. Then you can be sure that everything will be fine. And if you have to open a dispute, it will always be possible to negotiate.

Parcel Tracking: Video

To learn more information on how to track the parcel, you can see the following video: