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How without fear to buy on Aliexpress: instructions

Website Aliexpress - China's largest online playground, which sells many positions, categories and types of goods at low prices. The site has a multi-million-dollar audience and sells on all the world. Like any trading platform, Aliexpress There are admirers and haters, and there is a lot of reasons. The popularity of Aliexpress is largely due to low price positions and availability of proposals. Provided for good quality, free delivery, various coupons and skids is an excellent shopping solution. Site sales are growing annually serving millions of buyers and this is only from the CIS countries. But, undoubtedly, the site has underwater stones that are not coming immediately. There is always the fear of online shopping. Despite the fact that it is one of the most promising and fast-growing sectors of the economy, it is also a selection for fraudsters, to which Aliexpress, fortunately, does not apply. But the site works on the principle of the market, where different sellers work and not always conscientious, so I still have problems with shopping meet. Read more about all the nuances of Aliexpress and how buy Without fear, we will tell in detail further.

What is aliexpress?

Probably, there are not a single person left in the world who regularly does online buying and, especially, did not hear about Aliexpress. But still, we will tell a little, what is the playground and what is its feature. Aliexpress - Internet Retail Sales Platform and Minor Wholesale from Chinese manufacturers. The site was created in 2010 on the basis of Alibaba - a large holding in the commerce and wholesale sector. Alibaba owns not only, Aliexpress, but also Taobao, Etao, Alipay and several subsidiaries. When the market needs expanded, Alibaba created a retail site to establish international relations with a foreign consumer. So appeared Aliexpress - online playground, where everything is sold. Popularity to the site came in 2012, when it was discovered by buyers from Europe. Initially, the site was absolutely not adapted by the Russian-speaking user and all sorts of mistakes in the headlines of lots translated by machine translators, caused laughter not one year. The first version of the site does not compare with the way Aliexpress looks like now. With the advent of the Russian section of the Tmall on the site, where Russian manufacturers sell, the site and completely secured for the status of the most used online store in Russia. Now, Aliexpress creates competition to large stores eBay, Tencent, Amazon, Asos, etc.

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The internal structure of Aliexpress reminds the usual market. There is a mediator site - Aliexpress. There are sellers, shops and manufacturers who work on it. The site itself does not sell anything, but only ensures that the transactions are committed, for which and makes a profit. In contrast, the lot of similar portals, he went further than other sites. By providing basic guarantees and buyer protection, Aliexpress has become a popular and reliable mediator.

The site sells an unserved amount of all: clothes, shoes, electronics, gadgets, cosmetics, home goods, Chinese consumer goods and much more. All this is sold different sellers. Lots are exhibited one by one and grouped in the category. The seller himself can combine all goods that sell, to the Aliexpress store. This explains the fact that the same things are sold at different prices. Just they can put it on sale, both producer and an intermediary with an additional markup. Intermediaries can be 1,2,3,4, etc., which affects the final cost of the goods. For a convenient search, all the lots are grouped into the category and set up on the menu on the main page. The user can find the necessary goods by name or category, add the favorite goods to the basket, replenish a list of favorite stores through a simple and understandable site, although all goods and sellers are different people. For the convenience of users there are filters of parameters and search, different tools and buttons for performing various operations.

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For the convenience of users, personal profiles are provided through which all operations are performed. Also, the site has feedback, technical support, buyer protection service, virtual assistant and much more to ensure the safety of making transactions through the site. During the existence of the platform, she has proven itself as a reliable online store. All thanks to the protection of the buyer, implying the return of money in the non-receipt of the product or receiving a product with marriage, damage or poor quality.

My acquaintance with Aliexpress!

Experience in orders for Aliexpress Each user is different. My acquaintance S. Aliexpress It began in 2014, when the popularity of the platform only gained momentum. At that time, the quality of goods and delivery times were left to desire the best, and the site itself was with a lot of shortcomings and errors. During the customer experience on the site, my level was gold, which is quite good, because orders do regularly. The level of the user gives special privileges: discounts, bonuses, special offers.

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For all the time of orders, I had both positive and negative shopping experience on Aliexpress. From a positive - compliance of all my orders description. On the site, the price and quality are interconnected directly, therefore, cheap items have an appropriate look. The advantages of the site can also be attributed interesting products, their diversity and a significant improvement in the range. Saizhsa Aliexpress You can buy stylish clothes and shoes, new-fashioned accessories, modern mobile phones and more at affordable prices. To say that they can be very low, only if we talk about some small products, but still, the price policy for Aliexpress is lower than in any other store.

To disadvantages Aliexpress Long-term delivery can be attributed, which most often exceeds 2 months, and poor logistics. Unfortunately, it happens that the tracking information is missing, the order processing time is coming to an end, and he never came. Very often, carriers lose parcels or they simply steal the staff of the sorting centers. Aliexpress Accounting This deficiency offers buyers who have not received their orders - refund. Return is paid by the transport company for insurance. Also, the site provides additional guarantees for refund, for example, if the goods are worse in quality than the seller specified, or it has not come that ordered. Negative experience Aliexpress Now it is reduced at times. Pay for orders on the site safely. There are several options and ways. payment. You can choose any method of delivery from available in the list, get a discount coupon from the seller and buy anything at an affordable price. In general, Aliexpress website we recommend to use because it has many advantages, in addition to the convenient menu, low prices and a large range of goods.

Instructions: How to buy for Aliexpress

To make orders on the site, buyers need to create an account. Account is both the page, and the center of privileges, and the tool paymentTracking, order management. Without a profile to buy something on the site is impossible. To create a personal page, you need to open the official version of the site aliexpress.com or download the application for smartphones. For registration New users have a special form in the upper right corner of the main page. Click on the "Register" button to create a personal account. Create a profile can also be through social networks, for which you need to select the network icon and confirm permission to copy personal data.

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Then, you need to place an application and confirm the account. In order to start buyYou need to fully fill out the information profile: specify the shipping address, the method payment, Personal data, etc. To search for goods there is a category menu on the main page. At the top - search string where you need to enter the name of the goods for global search. To control the functions, the site has yellow and red buttons. All transitions are executed by reference, so find, buy, pay You can just a couple of clicks. The site interface is understandable. All information that can interest the buyer is indicated on the product page. Consider each other from the steps how to buy on Aliexpress.

Let's start with registration

The easiest way to register on Aliexpress - Form "Register" on the start page of the site. Press the button and the page will open for filling. For primary registration You must enter the email address, write a name and surname in English, come up with some password, repeat the password and enter a random code from the picture. Next, click on "Create Your Profile" and all, the account is created.

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Now you need to activate it and supplement. To activate the account, open the mail. There will be a letter from Aliexpressand in it link. Click on the link, and the system will redirect to the site. Now, your post is confirmed. You need to activate the account, otherwise it will be blocked in a year. Now click on the "Login" button and enter mail is a login, and password. The main page opens.

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Now, after authorization, click on My Aliexpress. Left block settings. Specify the "Delivery Addresses" to introduce the receipt address. Press the "Add New Address" button and fill out the form. All data is entered in English. Be sure to specify the correct post office index. It is for this department that orders from Ali will come. Enter the correct phone number. Sometimes mail employees do not bring a notice of the arrival of the parcel, and call on the phone. When all the fields are filled, click "Add Address". Now all orders that will be decorated will be delivered at this address. In which case, the address can always be changed through the same section.

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Now, it remains only to add a card number or e-wallet. This can be done through the form "My Alipei" in the profile settings or directly when placing the order. To create an Alipey account, you need to click "Go To My Alipay", enter the login and code from the picture, the "Send an email with confirmation" button, and then select the settings on the cards.

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How to find the right product?

To find the desired product, you can use in two ways: open the category menu and enter the name of the goods in the search line. To search for goods through menus, select the desired category and Move the cursor. There will be many more subcategories, and in them - the names of the partitions with goods. Press the category and the entire range will open on request. The menu features only those products that can be combined in the category, so not everyone is indicated.

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To find goods by name, you need to enter an accurate search query in the string and click on the magnifying glass. All products that are suitable on request will open. In order to clarify the request, use the parameter filters on the left. Search by name can display not only the necessary goods, but also adjacent categories on the titles of sentences, so they will open as suitable and not suitable queries. And with filters, you can reduce the number of unsuitable goods and find what you need.

How to choose a reliable seller?

Seller's choice - one of the most important stages of shopping on Aliexpress. Before choosing a reliable seller on the site, you need to know what they differ. When buyers receive their orders, they confirm receipt through the form, and there you can leave an order. What to leave feedback. It is necessary to put marks by parameters: the quality of goods and its compliance, delivery and communication with the seller. Based on these estimates, the seller rating is formed. Every six months, the seller rating is updated. Rating The seller gives the number of hits. The higher the store's rating / seller, the more often its goods are shown to buyers, and sales are growing with it. What does reliable seller mean on Aliexpress:

Reliability indicators of the seller Overview of key parameters
Rating From 96% of positive feedback
Assessment for Compliance Description From 4.6 of 5 points
Estimation for delivery From 4.6 of 5 points
Evaluation for communication with the seller From 4.6 of 5 points
Awards From 2 diamonds. 1 Crown is an excellent seller. 1 Medal is a reliable brand.

To view seller's settings, Mouse over the store name, and the Truck with a breed estimate will open. Slow down to the "Specifications" block. Choose the second tab "Reviews". Carefully read sellers written about the product. Reliable vendors always have reviews for goods, especially if they traded a long time on the platform. The reviews also specified the average rating for all: Goods, delivery, seller. These are key parameters to select the seller.

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How to keep a dialogue with the seller?

The site has a form to communicate with the seller personally. It is indicated on the product page. Open the page, go down to the "Specifications" block and see Left. The section "Contact the seller" is specified, and below the yellow link "Send Message". Press it and the text input window opens. Write in English. If you do not own the language, write text in Russian, then copy to the clipboard. Translate in an online translator and insert the finished translation into the field. Be polite and just set out the essence of the appeal. The easier, the better. With this form, you can write to the seller to consult, ask what size to take, ask for additional photos, etc.

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Methods of payment for goods

To pay for goods on Aliexpress Available several ways: bank card, electronic wallet and cashless payments. Methods for payment of goods are indicated in the section "Delivery and payment" in the block with characteristics. Press it and the tab opens with a description of the available delivery methods, and below - all payment. Most comfortable ways payment - Map Visa, Maestro, MasterCard or E-Wallet Kiwi, WebMoney, YandexDengi. Choose anyone that is convenient.

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After payment

For payment need to place an order. Select Options (Color / Size), Delivery method and click "Buy Now". Below will appear the form "Payment method". If you want to pay the card, then fill in the details for this method, if you want a wallet - specify its number. If in the "Alipey" settings specified in advance the card number, then this method will be used by default. To change the payment method, click "Other Methods". Then, click on the "Confirm Payment" button. After paymentThe order is postponed to the "My Orders" section. There you can track status changes, track departure and communicate with the seller. As soon as the seller leaves the product, the timer will appear "before closing the order" and the number of days that is given to receive the parcel.

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Getting products

When the parcel comes to the post office, the recipient will be sent notice or SMS on the arrival of the order with Aliexpress. To get the goods, you must take a passport and contact the branch that was specified in the delivery address. You can not wait for notifications, and go to immediately pick up the package by mail. In the mail it needs to be inspected, open, check the content and, if there is no complaints, to sign for the presentation. If the quality of the goods is worse, there are problems with the state of the goods, etc., fill out the act on the office and take a picture of it to open the dispute. If everything is in order, by returning home, open the "My Orders" and confirm receipt, write a review and put an assessment. If there are problems, write the seller a message to solve the question and click the "Open Spore" button.

Opening a dispute

You can open the dispute in several cases:

  • the goods do not comply with the description or seller sent not the goods that was ordered;
  • the product is defective, broken and cannot be used;
  • the goods are not fully received and the fragment is not enough;
  • the order did not come, and there is no tracking information;
  • the order did not come, and the delivery time was exceeded.

Open "My Orders", click opposite the product "Open Spore". Then fill in the form of the dispute, choose the reason, the expected solution, the return amount, describe the cause, etc. If the seller does not agree, then the dispute can be aggravated, and the administration itself will consider it.

Video: How without fear to buy for Aliexpress

Site Aliexpress - Reliable online store. If the buyer is dissatisfied with the purchase, just open the dispute and solve this question. If orders do not come, complete reimbursement is provided. Shopping simply. Select goods and seller easy. Paying for orders safely. If you have questions about how without fear to buy on Aliexpress, Look at the video on the topic:

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