Feedback on Aliexpress - This is a form of communication between the buyer and the seller. According to the feedback, you can also write to the technical support of the site, to communicate with the administration in the event of increasing issues between the two parties of interaction on Ali. Before changing feedback to Aliexpress, you must first install it. A review about the product and the work of the Seller on Ali is a form of feedback, which allows not only to leave a positive or negative product opinion, but also forms the seller's rating and affects its purchasing power.

Leave feedback on Aliexpress

Site AliexpressDespite its not quite successful adaptation under the Russian-speaking user, in fact, is distinguished by a user-friendly interface and understandable. The main difference between the platform in the division of goods into individual categories that can be found immediately on the main page of the site.

To make orders, you need to go through simple registration: Fill out personal data, specify the delivery address and attach payment details. Without registration to make purchases on Aliexpress It is impossible, therefore it is a mandatory filling field. Next, you can start searching for the product on the site. If you are in the search for something specific, you can enter a query in the search string at the top of the page and select the product you like. It is better to enter a specific search query without water and unnecessary words, otherwise the system will not be able to recognize it adequately and issuing incorrect results. After registration and payment of the purchase, it is automatically added to the Count "My Orders", which is in the Personal Account. In this graph, the history of orders will be displayed: and those that are still at the delivery stage, and those that have already been received.

If upon receipt of the order, all the rules for the purchase of goods on Aliexpress were taken into account (the parcel came in integrity, good quality, obtained on time) or, on the contrary, the parcel does not correspond to the declared quality, damaged or was not received at all, then each buyer has The right to leave feedback. If the comment is adequate, has a description of the problem and does not contain unnecessary details (brand name, obscene vocabulary and personal insults), then it will be published on the page of the goods that was ordered.

Leave feedback on Aliexpress is very simple. Upon receipt / not receipt of the goods, the user must complete the order. It can end automatically after the expiration of the buyer's protection, if during this time the parcel did not come at the destination address. In the "My Orders" section will keep the entire history of purchases on Ali. To the right of each order is a graph "Leave a review."

After pressing this graph, the system will automatically redirect on the response field. If you got the goods you like, meets the specified and was delivered on time or even earlier, then you can raise the rating "very good" and write a review that you liked and attach photos. Then you also need to raise an assessment for three criteria:

• description accuracy;
• communication with the seller;
• time of delivery.

Depending on how much your order complies with the specified parameters, you will assess from 1 to 5. Subsequently, the assessment of each buyer about the seller, the goods and the store will affect the seller's rating.

After filling out all the simple forms, writing feedback and download photos, you need to press the "Leave Feedback" count and after it is verified by the moderator, it will be published on the site.

Editing the revocation to Aliexpress

If for some reason you decide to expand, add, insert additional photos or add some other information in the left review, then you can do it. Editing the revocation to Aliexpress is absolutely free, but this function is valid only a certain amount of time. For some products - this is 2 months, some sellers provide the opportunity to make changes to feedback within six months after the purchase. In any case, if, for example, you ordered shoes, and it seemed to you very high quality, but in fact it broke into the first time you shook it, the time to edit the comment will be enough.

Reviews for editing feedback on Aliexpress Located in the "My Orders" section in the column "Review Management". You can leave an estimate within 30 days after confirmation of the receipt or closing of the dispute. Reviews are published after the seller responds to him or after 30 days from the date of its publication. To edit the review, you need to go to the "Published reviews" section.

This column presents all the left reviews and the remaining time to add it. If there is no longer time, then you can no longer edit or supplement feedback. You can only write a new one. If there is still time, you click on the Count "Complete Feedback" and go to the page with its description. Your first review will be displayed on it, the response of the seller and the bottom will be the field for adding an add-on. The maximum length of the message should not exceed 1 thousand characters with spaces. Additionally, you can download the photo. After that, you should click on the Count "Leave Review" and it will appear as a supplement to your first post.

Methods for changing feedback on Aliexpress

Change the left review for Aliexpress is impossible. Methods for changing feedback on Ali Express depend on whether you want to change the already left data, or contact the seller regarding the state of receipt of the parcel. There are 2 ways that you can use if you want to add or change it. The first, complement the previously left review and your change will appear in the form of another message below.

The second way is to delete the old feedback and write another one. This is a more reliable way, since it allows you to fully edit the information, download the photo and put an assessment to the product and the seller again.

Under the change in feedback, you should understand the confirmation of the order. That is, if until the end of the expiration of the buyer's protection, you will confirm the receipt of the goods, then in case the product does not come, you can't open the dispute. In order to change the feedback, after receiving the parcel, specify "Confirm receipt of the goods". You can press this graph only if you received the product you like and suits all the parameters of delivery or after the dispute was completed. In the second case, confirmation will be executed automatically.

Removal of reviews on the Aliexpress website

You cannot delete a review by manually to Aliexpress. Previously, there was such a function in the "Review Management" section, but now it is not, so if you want to make any changes to the previously left message, you can do it through additions. In case the comment received from the seller, your message contains personal information or does not relate to the product at all, you can complain about it in the support service. Employees Aliexpress We must respond and delete its assessment.

In the header of the Review Management section, there is an information block, which contains guidance management guidance. This block contains information on the rules for publishing reviews, as well as a section with statements on violation of the rules by the Seller in relation to your feedback. In this section, you can leave a request for revocation, if it does not comply with Aliexpress Privacy Policy. In this case, the administration will have to read your feedback and seller and approve or reject the removal of the review on Aliexpress.

In case the buyer's review itself does not comply with the rules of the site, it will be removed automatically, even without publication. User rules are in the "Help" section at the top of the main page of the site. In this section, you can find the rules how to keep feedback correctly and will be able to write to the support service so that they delete your comment.

Evaluation of the goods to Aliexpress

Evaluate Products on Aliexpress It is necessary, if only because it is the main source of the seller's rating formation, and many buyers when placing orders for Ali are focused exclusively on feedback and their number. The assessment of the goods to Aliexpress is placed after it is received. As a rule, after the buyer has confirmed the receipt of the order and carried out its own verdict, he can immediately raise an assessment and write a review without returning to this issue later. But, if for some reason, the user could not leave the rating at once, he can do it after a while. The time to leave the rating is indicated in the "Review Management" section and for each product there is a certain period during which you can estimate the purchase.

There are 5 degrees of product ratings:

• very bad;
• poorly;
• medium;
• oK;
• very good.

At the same time, you can put an appropriate assessment regarding the goods itself, communicating with the seller and delivery time. If one of the criteria is made by 2, and the goods itself turned out to be very good, then you can put an average estimate. It's all individually, so it is impossible to definitely say here how to evaluate the seller cannot. In order for the assessment to be objective, be sure to write a full review of what I liked or did not like, and attach photos where your words are confirmed. The seller's assessment is the basis of its rating. The more positive ratings and comments, the higher the rating of the seller, and the more often it will be ordered. If you recommend it, you can put 5 on all criteria, if not, then be sure to write in the response, why.

Additional Reviews of Aliexpress

The new form of revocation changes to Aliexpress is additional comments. They allow you to adjust, apply new information and photos about the product, make new purchase data if incomplete information was indicated in the initial recall. Additional reviews for Aliexpress are published below, after the main comment under the "Additional Feedback" section. This is a fairly convenient function, since it allows you to edit information. Another such function to manage comments on Ali is not.

To add an add-on, you need to go to the "Review Management" section and go to section with "Finishing Feedback" in a string with published comments. This form is very simple, and after filling in the information field you need to confirm its sending and all - the additional review will be published.

If you are not sure that you have got the goods received, do not hurry to rate. You can also change it and remove it too, and most buyers are oriented when ordering on Ali It is on feedback. Take advantage of several days by order, and if no problems arise, you can safely leave your positive assessment. As for negative estimates, here you can open a dispute and try to return part of the money, the full cost of sending or ask the seller to send a new order.

Discounts for reviews for Aliexpress

If you are a permanent buyer on Ali and often order from the same seller, it can make a discount for positive feedback. It is not about to deliberately put a high ball for the sake of a discount, this is a kind of gratitude from the seller who can come in handy for the next order.

Discounts for reviews for AliExpress are issued in the form of coupons or gift certificates. They can be obtained even if you once ordered the seller once and left a good assessment. Coupons are sent to your personal account, where they can be viewed in the "My Coupons" section. You can use coupons only in the store that provided it. Each positive comment is very important for aliexpress sellers, so they try to send everything in time and if their goods are good, they will certainly pack it properly. It should be understood that the period of receipt of the parcel from the seller does not depend indeed and, for some reason, the parcel did not reach, then perhaps it was lost when shipping or information for tracking has ceased to be updated.

In fact, positive feedback is left on an alkspress on a voluntary basis and say that every buyer will receive a discount from the seller, it is impossible. But if you become an active client of the store, you can count on support in the form of a discount.

Manage Feedback on Aliexpress

Manage Feedback or review management is a free feature for Aliexpress users, which allows you to track the publication of your comments, supplement them and make additional photos and data into already published estimates. The Manage Feedback section on Aliexpress is in the "My Orders" category in the Personal Account. To leave your assessment, you need to go to this section and open "my reviews are expected", where all goods that require estimates will be placed.

Leave your opinion can every user of the site and for any product. If the review does not contain personal and unacceptable information, then it will be published immediately, which will come to the mail. You can learn from the "Help" section of how to edit and delete reviews.

Return of goods for Aliexpress

Return of goods to Aliexpress is one of the forms of addressing the dispute between the seller and the buyer. You can return the goods or exchange to another, but for this there is a certain algorithm of actions that will help do it all right.

If the goods were not received on time, its quality does not correspond to the stated or the parcel did not reach the recipient at all, then the buyer is entitled to open a dispute. The reason for the dispute can be:

• full refund;
• partial refund;
• return of the goods or its replacement.

The seller will try to do everything to avoid full refund and will offer all sorts of solutions to this problem. What is the feature of the return of the goods, so that for his shipment will have to pay independently. Sometimes it is included in the parcel rate, so the issue of return value should be discussed with the seller.

When you open the dispute, then you need to specify its cause. It may be a problem with tracking, problem with obtaining and poor quality of goods. In a possible solution to the dispute, you should specify the return of the goods. Then it should be described in detail the problem at which the sport is open. If the dispute is open to return, then it is necessary to make photos of goods and its defects. After filling in the return field, the seller must answer the request and offer its own dispute solution. If he agrees with return, then you will need to send the parcel back. But this service is paid, therefore, a more appropriate solution will accept compensation, taking into account the shipment of goods, which will be beneficial to both parties.

Recommendations for the change in the feedback on AlExpress

Feedback is reviews. It is impossible to change or delete them, so it is better to think well before writing a comment. Important recommendations for changing feedback on Aliexpress Associated with the lack of opportunity to adjust the rated assessment, only complement the reviews with new information. Here you need to consider that the ratings of the seller define the rating, so do not rush to leave a positive recommendation if you are fully confident as the product obtained. If you have not received the goods, then you can also leave an assessment, which will help other users to change the delivery service or refuse to cooperate with the seller. If your feedback was not published, then you need to go to the "Help" section, which describes possible causes.