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How to leave a review on Aliexpress: how to manage reviews for Aliexpress

Review by Aliexpress - Special service of the Chinese site, allowing the buyer to objectively evaluate the product and specify its opinion on the page with it so that other users can also read it. To do this, the site has a special form where you need to enter the text. review, Upload photos of the product received and evaluate in the stars of the seller. They are published by moderators AliexpressSo the seller cannot make changes to customers left by customers. About how to write reviews on AliexpressWe will talk further.

How to leave a review on Aliexpress?

Reviews Only users who have committed the order can leave. They are written in a special block of the same name on a page with a commodity. To do this, you need to specify that the order came, after which the form will automatically open to send the recall. To leave review on Aliexpress, you must first specify the stars as an assessment. After that, it is necessary to put stars for compliance with the description, delivery speed and communication with the seller. Then go to write it. Specify the impressions of your experience and cooperation with the seller. Your review will be useful for other users.

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After you put an assessment, the graph will open for review. It may not exceed thousands of characters, contain links to goods, shop and seller, or external resources. The graph needs to enter an impression of the order, both positive and negative. Write review It is possible in Russian, and it will be translated by 18 languages \u200b\u200bby default for other users of the site.

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Estimates are also put as stars, where 1-2 stars are very bad, 3 - neutral, 4 - well, 5 - excellent. If you have product photos, then you can download them together with reviewand they are published under it. For publication review Confirm its sending and click the "Leave Feedback" button. After processing review, It will be placed within three days.

How to leave an additional review for Aliexpress?

For each review The function "add review" The buyer can write it and enter there information about the product, its operational indicators, quality, etc., which were not mentioned earlier. They are published below, subject to the review that was written initially. To leave an additional feedback on AliexpressPay attention to the service that is available. Different sellers provide a limited period for additional review, The function becomes inaccessible. If this period is expired, the function will not be available.

To leave extra reviewYou must open "My Orders". There is a section "Management reviews"Where you need to open the Count" Published Reviews ". Find the goods to which you want to attach additional review And choose a row with the order. On the right is the "Complete Feedback" button, which you want to click.

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For sending additional review It is necessary to enter an impression on the order in the appropriate graph in Russian or English. Also, you can upload additional photos, but not more than 5 pieces. Then you specify the "Leave review"And it will automatically be in the feedback block.

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How to write a review on Aliexpress: We specify important nuances?

Properly written Feedback will be placed in the search top, therefore, before how to leave feedback on Aliexpress, It should be clarified important nuances. If you have complaints about the quality of the order, then they should be mentioned in recallAt the same time provide a photo where its reason. You need to write review via the order assessment form, for which you make sure that you do not write personal information or insult the seller. Such reviews Get ban and not published. Try to tolerantly describe all the flaws of the goods if they are. Also, you should always leave positive feedback if you are pleased with the purchase. Your reviews Can help other users choose the best goods or, on the contrary, do not make mistakes. Important nuances reviews on Aliexpress are:

  • reviews can not be edited or deleted;
  • review publication is carried out after receiving the seller's response;
  • review You can write for a limited period;
  • estimates set without reviewstill published on a product page with a commodity.

Always follow the form filling algorithm review And do not leave empty lines. Be sure to enter at least a few words about your work experience with this seller. Load photos and recommendations on the selection, if any. Also, do not forget to leave extra reviewsIf you have any problems with the use of the goods or, on the contrary, he demonstrated himself very high quality.

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Why leave feedback on Aliexpress?

Many users Aliexpress consider writing review About order S. Aliexpress Not mandatory, although in fact it is of great importance and the entire system of site work is built on estimates and reviews. Each review - This is a method of influence on the rating of the seller. The higher it, the more positive recommendations and estimates were left to the seller. There is one overall rating - it affects the rating of goods, and assessments for compliance, delivery and sociability of the seller affect its overall rating. If the seller has a rating of 98% and higher, then it is reliable, which means more confidence from buyers.

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Also, reviews read other users to decide whether to make an order or not. With the help of reviews, you can visually look at the goods, decide on the size, evaluate its quality, etc. This is important, because the photo and description from the catalog is not enough to make a purchase. Reviewsleft for the last 6 months by users are used by the site employees to form a product ranking, so every new review affects the popularity of goods and seller.

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Reviews are taken into account when forming the rating of the best sellers. Those who have higher rating are always posted in the search top. If the seller has many negative reviews, then it can simply block it and cannot continue to work on the site, because Aliexpress Interested in good score from buyers.

How to add a review on Aliexpress: editing, change and deletion?

Functions Editing, changing and removing in published reviews for Aliexpres is not available. All reviews that are already posted cannot edit, change or delete. To make changes on the site provided "Additional review"Where you can specify some other order data. Before adding review, know that editing, changing and removing will be impossible, so do not rush to write immediately reviewAs soon as the goods received. It is better to experience it for several days, and then just write a review.

How to put stars to the seller on aliexpress

After you received the goods, go to "My Orders" and confirm receipt. Immediately the form will open, where you need to raise the product assessment. Evaluation is carried out in the stars:

  • if you didn't like the goods - 1-2;
  • if there is no positive or negative impression of order - 3;
  • i liked the goods, but there are complaints - 4;
  • if you are satisfied with the order - 5.

The first 5 stars - an assessment for the overall impression. Next, you can put separately estimates for each separate type of service. Before putting stars to the seller on Aliexpress, think about your decision, as it will be impossible to change it.

Edit / Edit Feedback

The only function, how to edit or change review - Leave extra. If you have already written a review, it was published and some time passed, and you want to change your opinion, then the site does not provide for editing feedback. You can use the "Additional Feedback" function, where to enter new information. Supplement will be indicated under the previously left reviewSo other users will also see it.

Answer

Answer the reviews of other users on the site can not, but there is a function "Reply to review", Where you can respond to the feedback from the seller. That is. As soon as you complete the order and write a review, it is sent to the seller, and he is obliged to answer it. To see what he wrote, you need to go to "published reviews" and pay attention to the line "Received review" Right there is a button "Reply to review»And the number of days available to use this function. If you want to answer the seller, click on this button and enter your feedback in the column "My answer". Then confirm sending and your answer to get the seller.

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Filters reviews on the product page

For convenient search for reviews for certain parameters, filters are provided reviews On the product page. They are indicated above reviews Buyers and, depending on which criteria are the main, you can choose filters:

  • stars (5,4,3,2,1);
  • with photo;
  • with personal information;
  • additional reviews.

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Reviewsleft by AliexpressYou can sort by date or left by default, as well as translate to Russian reviews left in foreign languages. There is also a separate filter "Only from buyers with ..." and the country of the recipient, that is, this filter allows you to allocate only reviews left from buyers from your country.

Video: How to leave a review on Aliexpress?

Backwood reviews On Aliexpress simply, the main thing is to confirm the receipt of the goods to order to be completed. If you have not found a response to a question, how to leave feedback on AliexpressWe recommend watching a video on the topic:

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