It often happens when you have to give up the order Aliexpress. It can be completely different reasons, and it is necessary to know cases in which it is possible to get your money back without damage to itself and the seller.

Rules of Order Aliekspress

Aliekspress doing everything to ensure that the cooperation was completely comfortable and safe for both buyers and sellers. But in order for it to be the most effective, to perform some of the rules. Consider that which must follow each user site Aliekspress performs the role of a buyer.

• Prohibits any manipulation of the reviews and ratings: buy and sell reviews, post fake reviews, to try to raise or lower the Seller rating due to untrue reviews, threaten and blackmail the sellers feedback.
• It is forbidden to require the seller to send the goods, and components in the event that they were not listed in the description.
• You can not use more than one account for orders for goods. It is also impossible to order from one account with several people in order to increase the number of orders, or the rating of the buyer.
• The order must be paid for twenty days. Otherwise, the order will be canceled by the seller. If the order decorated was not needed before payment - it should be canceled independently.
• In correspondence with the seller, there is also its own rules: prohibited spam, threats, abnormative vocabulary, inciting scandals.
• The abuse of the buyer's protection program is also punished. It is allowed to open disputes if the goods have not been received, or does not match the description, does not work. In other situations, the dispute is strictly prohibited.

Violation of all of the above actions is punishable by the administration Alikespress. In the event that something from the above remained incomprehensible, there is a buyer support service on the site, which can be found at the very bottom of the main page of the site.

Advantages of buying on Aliexpress

In the modern world there are millions of online stores that greatly simplify life to users. But for some reason, I choose aliexpress. Why is this site that is popular, and what are the advantages of buying various products there?

The first is a variety of goods. On Ali there is absolutely everything: from candy to body armor. All goods are conveniently sorted by categories, and something to look very easy and fast.

Second - the buyer's protection is very developed on Ali Ekspress. The site administration is really worried about the integrity of sellers, and the comfort of buyers. None of the order remainsless, and in case of an error with delivery to return its money simple enough. Unfortunately, many unfair buyers use it, and maneuver with various frauds.

The third is a variety of prices. On any request on the site there will be products in absolutely different price categories, and each will find the goods on their wallet. True, the quality of the goods will be appropriate, so you should not hope for the product of the highest quality for the low price.

Naturally, this is not all the advantages of the site. But the rest of the advantages of orders on Aliexpress will be able to detect for themselves during the use of a resource.

Payment for goods on Aliexpress

When you first purchase order Aliekspress issues may arise in order to properly pay for the order. In order to limit the possibility of fraud, the payment process in the resource bit complexity; rather than in the usual online retailers. But this can be quickly sorted out.

In order to pay for the goods, of course it must first be selected in the search, or in his basket. Through the basket may pay several items, even if they are from different buyers.

Then you need to click on the button "Pay order" and get a jump on this page:

Here you can choose the most convenient way to pay. Do not be afraid to enter any credit card details requested by the site is entirely safe, and from the account will act exactly the scrip, which is required for payment.

When paying for the order, you can choose systems such as: bank card, a virtual wallet (YandexMoney, Qiwi, WebMoney, etc.) WesternUnion system, and many other ways, which are supported in the region of the customer.

This, incidentally, is another reason to order products with Aliekspressa. An abundance of possibilities for money transfers makes shopping online more convenient at times.

Methods of payment of the goods at aliekspress

Since Aliekspress in abundance has different ways of payment of the goods, it is necessary to specifically analyze them and determine what will be most convenient.

Just want to say that the protection buyer for Aliekspresse developed very well, so do not worry about the money listed: they will go either the seller or the buyer to return the same in the case of delivery problems. Just do not need to worry about the data entered or saved maps: one and not be able to without the owner's permission to withdraw any amount of cards, and payment of the order will act precisely this amount of money, which is specified in the "price."

payment methods there are so many. Probably, it is impossible to choose the most convenient and most reliable. Convenient way to each in its own way and for everyone. To have koto there any of the e-wallets - will conveniently pay with their help. There are a number of bank cards to cardholders, which can pay for your order.

Different regions can be accessed by different payment methods. For example, the region-H available such payment systems:

By the way, in fact, Ali has a section which describes all great ways to pay for the goods. You can find it at main page site.

Recommendations for cancellation

It often happens that the goods ordered becomes unnecessary, and it becomes necessary to cancel the order. What is desired in such a case?

V helpdesk Aliekspress there is a separate item that describes the solution of the problem

But for those who have something left unclear, or for whatever reason, are unable to go there, we offer recommendations for cancellation.

• If the buyer has not yet received a message with information about the sending of funds, the confirmation of the seller is not required. You just need to see my orders click on "Cancel Order", and sending the order will not happen, but the money will not be removed from a credit card.

• It is possible that in the event of a transfer of money will have to wait for confirmation of cancellation by the seller. The seller may confirm the cancellation, and then the funds will be sent back to the payment system, which it was made. However, the seller may not agree with the cancellation of the order, and send it back. In this case the cancellation is no longer possible.

Based on the foregoing, it is worth noting that you need to think about their purchases on Aliekspresse, and if you want to cancel an order, do it as quickly as possible, until the funds have not yet been sent.

If funds are sent, and you want to cancel the order - should first write the seller and agree on the cancellation of the order, not to get a "surprise" in the form of a seller refuses to cancel.

How to cancel the order after payment

If it so happens that the buyer has already paid the order, but he did not need, or for any other reason you need to cancel the shipment - the process of cancellation is much more complicated. Let us examine all ways to Aliekspress cancellation after payment:

• Possible cancellation in the event that the seller did not send the order on time. In this situation, the money will automatically be returned to the buyer, and no further action is required.
• For whatever reason, the buyer can click "Cancel Order". In this case, select the reason for canceling the order and wait for confirmation or denial of the request from the seller. It is recommended in such a case, first write the seller, he's at a given time could have sent the order, and confirm the cancellation.
• Refund for the order can be carried out even in the event that the dispute was opened, resolved in the direction of the buyer. However, this is not a way to cancel the order, so do not abuse this function.

When canceling an order there is a button with a strange inscription: "Summary to order". In the exact translation, this means "not canceling the order", that is, by clicking on this button, the buyer cancels cancellation.

After canceling the order, money may not return immediately, but during several working banking days, so do not panic. If the cancellation has been confirmed - the money will be definitely returned to the buyer.

Reasons for cancellation of the order after payment

It is necessary to repeat once again that the reasons for canceling the order after payment may be mass. And if the buyer does not have information about whether the seller sent an order - it is worth contacting it with this question, in order to avoid the "surprise" in the form of the disagreement of the seller to cancel. If the seller has already sent an order - in any case, there is a way to agree with him about the cancellation of the order, usually all sellers, in order not to lose image and reputation, very contact, and solve the problem from such a part that will meet both the buyer and the most Seller.

Aliexpress provides several reasons for cancellation of the order, which are most common:

Under the "Other" item, the Customer will be able to indicate its cause of the cancellation of the order.

All items, except for the first, include a 100% guarantee for the return of money if the reason for the cancellation of the order is truly true. It is worth remembering that the site administration carefully monitors everything, and should not even try to cheat with the help of the cancellation of the order: in case of catching, at the attempt, the buyer will surely receive the appropriate punishment.

Cancellation time after payment

There may be a situation where the customer cannot find the "Cancel Order". The reason for this may be the expiration of the cancellation of the order after making a purchase. So that such a problem did not arise, naturally, the buyer should know for what time he may require the cancellation of the order after payment.