Monitoring or tracking - a free service that allows you to determine the current location of the orders by means of the track number. This number is assigned to all international orders by the sender and is mandatory for orders with Aliexpress. Tracking number is written as a track number, and it is not the same as the order number, so many of them confused and then they can not keep track of the order. As border crossings, sorting centers and other points of order processing, the sending of information to the carrier, who publishes it online. Monitoring is required for all orders whose value more than $ 5. The accuracy and speed of data delivery receipt of the order, is largely dependent on the carrier, so not always in tracking column published information about the current whereabouts of the parcel. Get detailed information on the status of the order is possible on the carrier's website or on special resources for international tracking that allows you to track packages from different transport companies, destinations and countries. Parcel tracking on Aliekspress is a standard service, so that all users can use GPS tracking to find out where is the parcel from China. To learn how to track orders Aliekspress and what are the ways to track packages, we will talk further.
The content of the article
- Methods for tracking order Aliekspress
- How to track an order for Aliekspress?
- Instructions for tracking an order for Aliexpress
- Errors when tracking an order to Aliexpress
- What if the order is not tracked to Aliexpress?
- Order delivery time from Aliexpress
- Website to track orders for Aliexpress
- How to track an order from the phone to Aliexpress?
- How to track the parcel along the track number on Aliexpress?
- How to track the parcel on Aliexpress video?
Methods for tracking an order to Aliexpress
Tracking parcels are provided for Aliexpress for all shipments from China. For this, each parcel gets track number With the designation of the direction or simply a set of numbers, which depends on the carrier, so different transport companies give parchesters different numbers. The standard track number consists of 13 characters, where the first and last two capital letters denoted from where and where, and the numbers are the parcel code. Also, the code may consist only of numbers without referring to the direction. The track number allows you to track international departure anywhere in the world. Basic ways to track order on Aliexpress this is:
- tracking through the "Order List or Track Order" section for Ali Spress;
- tracking through the national carrier of the recipient country;
- refinement of location through third-party resources;
- tracking through global tracking services;
- tracking through the carrier site.
In order for each buyer to track his order, the track information is published directly on the product page in a separate section, where the carrier name is written, information about the delivery process, the order status, etc. For information about the track on Aliexpress You need to go to the "My Orders" section and find the goods there you want to track. Right there is a "Check Tracking" button. This button automatically redirects to the tracking information page, which publishes the name of the starting point and the time when the parcel arrived and was sent from the specified place. At the top of the page, Package information is specified, which allows you to learn the status of the parcel: Approval of the shipment - sending from the sender's country - arrival in the recipient country - delivered. Depending on the current location of the order, the parcel will have the appropriate status. The track number is indicated, that is, the number that is used to track the "Tracking Number" as well as the name of the company "Logistics Company" and the shipping time "Shipment Time". Pay attention to the "Destination Country" parameter - the destination country. It is indicated where your package will accurately arrive and where it will be serviced. Depending on the carrier, the delivery of the parcel with Aliexpress will be carried out, or by the national postal service, or by a private carrier, which also affects the tracking method.
Depending on how your order is serviced by your order, the track number can be used to refine the location of the parcel. Fashion tracking methods on Aliexpress Not limited to data on the page with the order. If the parcel comes to the passage or mail of Russia, as indicated in "Destination Country", the right to track the order with Aliexpress can be on the track on the official website of the postal service. For Ukrposhta, tracking international shipments is available in the section "ViDeshti", where you need to enter the track number. For the Russian Post also available order tracking by number. Postal operators allow you to track international parcels only after they come to the country of destination, so orders from China should be located on the territory of Ukraine so that they can be traced on Ukrpocht and in Russia to track down by Russian Post, respectively.
The Package Information page also has the "Data Provided BY" item in the lower right corner of the Parcel Status section, where it is indicated which company provides delivery information. Most often a similar service on Aliexpress Offer services Cainiao. and 17Track. These services are global international tracking services, where you can specify the location of the parcels sent by any international service. Depending on how information is presented, you can copy the track number and paste it into the search bar to clarify where the order is now. Tracking service allows you to track departures delivered by any company, so you can simply click on the link and open the page with Cainiao. Or 17Track, where to insert the departure number and specify "Search".
Also, to track departures with AliexpressYou can use the carrier's website. In the column "Logistics Company" indicated, whose services you used to deliver. There may be indicated Epacket, China Post Registered Air Mail, EMS, FedEx IE, UPS Express Saver, DHL, etc. To to track the package You can enter the name of the company and go to the official website. There find a graph to track the departments where to insert track number And check the location of the order. On the Internet you can find many third-party resources that provide tracking services for international shipments. It is not necessary that you enjoy the services of this company, track information is generally available in the tracking system. For tracking, you can use the resources of the voice service, UAkargo, Track24, etc.
Regardless of the selected tracking method, the information will be the same, that is, since the last update. It transmits the international carrier from the seller to the border of the country of receipt, and then the service is engaged in updating the data that delivers to the recipient. After sending arrives at the post office, whose index was indicated by the sender, the status of "delivered" will appear on the product page and the recipient can come to the mail and pick up your order.
How to track an order for Aliexpress?
Tighten the order by Aliexpress You can via the "Check Tracking" button, which redirects it to the page where information on the status of the order and its location is posted. How to track an order for Aliexpress depends on how long information is updated on the site. 5-10 days is given to the data update, but each item and the processing center must be fixed on the site so that the recipient see where the order is now. If the order status in Transit has not been updated for a long time and information is not updated, you can optimize it or request data update. For a standard tracking of departures to Aliexpress, the "Check Tracking" section is provided, where information about the current location of the order is placed.
On Aliexpress It is also indicated which resource provides information for tracking, so you can use the link to the transition to copy the track number and track it on the tracking service site. In the Count "Data Provided By" it is indicated which service is engaged in the tracking tracking, so you can copy the track number and track the order through the site. If tracking information has not been updated for a long time, use the official website of the carrier, which is listed in Logistics Company to refine the location of the order. Even in the "Help" section, where it is indicated to "track the departure" stands a link redirecting to the site Cainiao. - The largest tracking service. Site Aliexpress Itself not engaged in tracking of shipments, so if the information is not updated or there is no one at all, use third-party resources to clarify where the order is now.
To track an order for Aliexpress, you need to perform the following steps:
- open "My. Aliexpressยป;
- go to "My Orders" section;
- open page with order or specify "Check Tracking";
- copy Tracking Number tracking number;
- open the face with the resource specified in "Data Provided By";
- insert the number and specify the search button.
Not always information that is specified on the product with a commodity on Aliexpress It is accurate because it may not be updated. Get the exact details where the parcel is located on the site of the tracking logistics service or carrier.
Instructions for tracking an order for Aliexpress
Tracking parcels on Aliexpress is available for all orders, only minor parcels are tracked when they fall into large sorting centers, and information about expensive goods is updated at each stage of delivery. Much in the track information depends on the selected delivery service. Small orders sent by China Registered Air Mail and Aliexpress Standart Shipping may not be tracked at all. If the delivery service is free, then the information can be updated only when the goods were sent, is in transit and arrived in the country of destination, the rest of the time is not tracked. Paid shipping services include constant tracking of orders at all stages of departure. Order Tracking Instructions for Aliexpress Universal for all orders:
- open "My Aliexpress" and find the Count "My Orders";
- on the page with the goods you want to track, select "Check Tracking";
- specify the string "Click to view details";
- run to the Data Provided BY column and click on the name of the company;
- insert the tracking number in the search string and click on the search.
On the website of the logistics company, tracking information is more accurate and it may even be more than on the product tracking page on Aliexpress. The track number that is listed on the site can be used to track the departure on other resources. Many different logistics companies are engaged in tracking orders with Aliexpress, so the same number can be tracked, both through the global tracking service and third-party resources. Please note that the "DESTINATION COUNTRY" column shows the service where the departure arrives. You can use this service to track departures in the country. If the parcel is already, for example, in Ukraine, then you can use the site Ukrposhta to track, using track numberwhich is listed on Aliexpress.
Errors when tracking an order to Aliexpress
Track an order for Aliexpress can be not only on the Aliexpress website, but also on other resources, for what you need to use track number. Tracking number, also known as tracking number, logistics companies is used to control the location of international shipments. To minimize the loss of parcels, they are entered into a database, which records where the sending and captures the entire history of delivery. Many other resources are using this information to track shipments not only Aliekspress, so for track number, you can track your order at any site provided for tracking. Many users make when tracking order Aliexpress, So that may not know the location of departure. The main mistake is that customers do not use tracking Tracking number, and Order number. Tracking number - number of parcels in the register of Logistics, Order number - parcel number, which is used for orders Aliekspress account. According to it, you can not keep track of the administration, as it brought in Aliekspress database that stores the entire history of your order. These are two different numbers and order number is used to track parcels only track number.
Also, many buyers make the mistake when they try to to track the package with Aliekspress as soon as it has sent the seller. on the administration of information appears on the site in 5-10 days, and with the same frequency is updated. If track information is not available, then the administration is in the process of processing or sorting center.
Another common mistake is to track when the recipient tries to to track the package through a mail receiving country operator. Indeed, international shipments are tracked Ukrposhta postal services and the Russian Post, but this is only possible if the parcel arrived in the destination country. Until the moment when it arrives in the recipient's post office, she can not overcome one city, so track number with Aliexpress It can be used to track the order only after the order is to arrive in the destination country. Until this information is not provided on order.
What should I do if the order is not tracked on Aliekspress?
The lack of track information is not a reason to sound the alarm and open debate. Tracking data are updated at intervals of 5-10 days and, if the information about the whereabouts of the order after sending during this time, no, it is possible that sending is processed and after. it will be sent or recorded in the sorting center, the information required to appear on the site. What should I do if the order is not tracked on AliexpressDepends on how much time passed from sending. Little parcels delivered by China Post Registered Air Mail may not be tracked at all, since the logistics system does not provide strict control of shipments, worth less than $ 5 and weighing 100-200 grams. In this case, sending information may not appear until the order is obtained.
If the shipment information was, and then not updated for a long time, perhaps it is simply not displayed on the site. In this case, you need to open the page of the logistics company providing tracking information and check track number in system. With its absence, you can request a data update at the bottom of the page. If the information is still not displayed on the site, contact the seller and ask him to clarify the current location of the parcel. From sellers Aliexpress There is access to logistic data, so the seller can send you an extract where the delivery process is specified or to report where the order is now. If the order is not tracked to Aliexpress, using the track number you can try to track it on third-party resources. Tracking information should be displayed on any tracking site. For this purpose, any resource will suit this goal, so you can try to find the location of the order on the track on any site.
If the tracking information is missing before the time of protection of the buyer will expire, then the user can open a dispute to the return of funds. To do this, you must specify the "Open Spore" button on the page with the goods, and select "Return only" as a dispute solution. After that, indicate the reason for the dispute "lack of tracking information" and fill in the required fields, after which the seller will be obliged to return the money to you. For delivery from the seller there are 60 days if the time for receiving the order with Aliexpress exceeds it, then you can immediately open the dispute. Most likely the parcel was lost by the carrier. As a result, the track data was not updated.
Order delivery time from Aliexpress
The delivery time from Aliexpress is indicated on the product page with the product in the delivery and payment table. For each order it is different, which depends on the country of receipt and the selected delivery method. The delivery table indicates the name of the company, the cost of the service and the approximate time for which the parcel will arrive. At the top you need to select delivery settings, that is, the number of units of goods and the country of destination. In the list of countries, those where delivery is carried out and, choosing one of them, immediately change the number of proposals, their cost and delivery time. The fact that the approximate time may differ from the actual one, on the site is indicated immediately, so if you see that the carrier has only 24-49 days for delivery, it can deliver a package of 49 days. On average, the order delivery time for Aliexpress takes a little more than a month if ordering goods free shipping.
The site also provides paid delivery, it is an express delivery that allows you to get parcels from China faster. Accelerated delivery takes half less time, and its cost depends on the price and tariffs of the carrier. The delivery time by an accelerated method can be 10-25 days, and the courier delivery is often included in the service right home. The less time the delivery occupies, the higher its cost will be, so the prices for express delivery range from $ 1-200, which also depends on the weight of the goods.
One of the basic warranties of sellers with Aliexpress - timely delivery. This means that delivery time should not exceed the deadline, although in fact, 60 days. If the protection time expires, and there is no order, the recipient can open the dispute to the refund and return the entire cost of purchase. On average, the delivery time with free way to Ukraine takes 25-47 days, to Russia 17-42 days, to Belarus 27-45 days. Paid delivery to the central regions of Ukraine occupies 16-22 days, Russia - 12-20 days, Belarus - 15-29 days. Delivery time can be viewed on the page with the order, in the column "before closing the order remains." If until the moment until this period expires, the order will not come, you can open the dispute and return the money.
Website to track orders for Aliexpress
All orders for Aliexpress are tracked by two major logistics companies: Cainiao or 17Track. Both of these companies are engaged in tracking international shipments. Cainiao - the main logistics service and almost all orders delivered to Aliexpress are tracked through this service, although you can use the site. 17Track, Which also specializes in tracking international parcels. Website to track orders Aliekspress written in Data provided by the graph. Depending on whether the company is listed there, you can use this resource to track parcels. These sites are the official tracking services AliexpressAnd it is in their servers record the information about the location of the order, and from there is published on the page with the purchase of Aliekspress. Whatever the method of delivery was not sent the goods, you can track them through CAINIAO or 17Track.
Also, there are other sites tracking where you can track international shipments. The Internet is full of resources such as international mail tracking multiple resources simultaneously. To find out where your package now, you can use one of the following sites:
- track24 - it allows you to track international shipments of any of the carrier;
- GdePosylka - resource tracking track number 120 postal services;
- PosttoGo - a resource that allows you to send from any country;
- trackit - an international system of tracking of postal items;
- 1track - single-tracking service package tracking.
To track your order with Aliexpress You can use any of these tracking services. Determine the current location of the order may be on the track number using any of the services, which you will find on the internet. Also, do not forget that you can track the order through the site of the carrier who delivers your order.
How to track an order from the phone to Aliekspress?
Aliekspress mobile app has the same function. and that the enhanced version, so you can keep track of the whereabouts of the order and via the phone. How to track an order from the phone to Aliekspress depends on whether you have installed the official app or not. For easy access to the site is better, of course, download and install the application AliexpressAnd then log in to it, you open the website in the search agent. After installing the application, you must go to "My Orders" and select the item to be monitored. For each product there are 2 buttons: "Tracking" and "confirm receipt", and select the first click, then automatically opens a page with information tracking.
If the information is small, then descend below, which will indicate the name of the company that provides the tracking information. You can open the service website and paste it into the search box track numberTo check the current location of the order.
How to track the parcel along the track number on Aliexpress?
The track number allows you to track the parcel not only on Aliexpress, but also third-party resources, where it is enough to enter this code and the search for information in the database will display the result. In general, it is not necessary to track the parcel to Aliexpress, because information from the carrier and fixing the track number in the system is immediately transferred to the product page. If the information on the site is missing, i.e., how to track the package By track number on Aliexpress. To do this, you must copy to the clipboard track numberspecified on the product page and open the resource that provides tracking information. Then insert the tracking number to the search box and click the search button. After that, information appears on the site where and when the parcel was recorded. We recommend using the auto-ship in the browser, as logistics companies that provide information on parcels with Aliexpress, Chinese and all information is indicated in Chinese.
By track number with Aliexpress, you can track international postal departments and on other tracking sites that take information from the carrier bases. Also, you can to track the package According to the track number on the carrier's website that delivers the order. Track number - Universal code to track departures, so you can use it to select the order locomotive on any service intended for tracking.
How to track the parcel on Aliexpress video?
To track the package Aliexpress is quite simple at the same time, tracking information is published directly on the site and updated as the order is delivered. Each package with AlExpress is provided track numberwhich allows you to locate international shipments anywhere in the world. For tracking parcels, logistics services and tracking services can be used to determine the location of the order. If you have questions about how to track the package On Aliexpress or difficulty tracking the parcel, we recommend watching a video guide on the topic:
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