More and more people make purchases on a popular trading platform, which is called Aliexpress. To become buyer, not enough to register. There are many nuances and moments that need to know. Everyone has acquaintances who bought original, inexpensive and high-quality things from Chinese vendors, and even with free shipping. A wonderful alternative to the gray market item, isn't it? Let's figure out how to shop on the site that you need to know and take into account that the acquisition brought only positive impressions, and the thing - pleased with the quality and price.
The content of the article
- What is Aliexpress?
- Why is it profitable?
- Registration on the site Aliexpress
- Step One: We make an order
- Step Two: confirmation and waiting for the order
- Step Three: Obtaining an order
- Last step: inspection of goods and confirmation
- Learning correctly unpacking
- What if you did not come to an order with Aliexpress?
- What to do if accidentally confirmed the receipt of an order to Aliexpress?
- Get a parcel with Aliexpress by mail
- Get the parcel with Aliexpress at the courier
What is Aliexpress?
What is Aliexpress. You can call differently: online market, stockday market. At the beginning of the two thousandth, a site appeared, which in five years has become the largest and visited world trading platform. Here you can buy everything: small things for several cents or large expensive copies of brand equipment, children's toys or women's decorations, hobbies or food products. Attract buyers Low cost of goods, delivery to any corner of the world, most often free. Aliexpress is an intermediary between buyer and the seller, arbiter in case disputes. With competently implemented order and monitoring parcelThe seller is protected from the loss of money. All these aspects make purchases on Aliexpress Not only pleasant, but also safe. Another advantage of working with the Chinese platform is that Aliexpress It has not only Chinese, English, but also the Russian version of the site, which simplifies the process of finding the goods. Search for necessary things on the site is very simple, thanks to convenient diverse filters. If necessary, it is possible to discuss details with a merchant using messaging. So, if you have not yet bought goods on the site, it's time to plunge into a pleasant shopping and buy an original inexpensive unit.
Why is it profitable?
The demand and popularity of the site is explained by the properly built organization of work. Used the most correct marketing strokes:
- the ability to easily make an order, track it;
- the range of goods suggests that it is necessary to be found for every taste, wallet and the desire of the client;
- the Russian-speaking version of the site allows easy access to the trading platform;
- the ability to buy a diverse product in one place without spending time on hiking in stores;
- availability of prices Even on brand brand goods;
- the ability to buy high-quality products;
- the convenient interface of the site makes it easy to search for goods;
- the most fast delivery to any country of the world allows you to receive an order in a short time.
All together these conditions make the purchase on the site very light, simple and priority. All who at least once ordered the goods on the site, gladly do it again and again.
Registration on the site Aliexpress
First of all, in order to make purchases, you need to register on the site.
Registration on the site will give a large number of additional features: you can buy high-quality goods at low cost, diverse and original. In the "Registration" section you need to fill out all of the specified fields. You can write in English or Latin letters. In the graph of e-mail, you cannot specify non-working address, as you will contact the seller, you will be like that, besides, notifications may come to the specified address. Be sure to register your middle name next to the name, this is a prerequisite. Come up with a reliable password and write it in a safe place to not lose. When you specify the address, do not forget to write an index, it is also the main requirement of the postal carrier.
Step One: We make an order
If you are new to the site and never made purchases on Aliexpress, Learn carefully all theoretical questions about how to make an order. If no questions arise with the sequence, then the questions of the subtleties of this step and the benefits for ourselves should be considered more.
To begin with, learn all the promotions. A very profitable option is to purchase on promotional codes or as they are called, discount coupons. Such coupons allow you to buy a discount product without expecting sales or promotional proposals.
In the column on the left, a large range of goods, combined by groups: clothing, appliances, shoes and much more.
When the required product was found, do not hurry to click on the buttons to order and pay for the order. You need to read reviews for the product. If it is a thing, you can find out how coincidences are how the thing behaves after washing, in what form the goods were delivered. In addition, look at the seller's rating, check how long it is in the market.
Remember that very often the victims of the deception themselves are to blame for the current situation: it is not worth a hurry. It makes sense to compare the same product from different sellers, so you can purchase products cheaper.
If you have any questions, do not hesitate to contact the seller. Traders on Aliexpress Opened to the dialogue, they willingly respond to all questions and even go for concessions, can give a discount from themselves. Specify the size when buying clothes, Asian things are small, and not to buy a small thing, you can ask the seller to choose the size of the specified measurements.
By selecting the favorite goods, select everything you need: Color, size and click on the "Add to Cart" button. Now you can further walk on the site and select the necessary one. If there is no such need, you can click on the button "buy immediately".
Checking all the data again, go to pay for the goods.
After the prepayment, after a few days, you can track the goods in the Personal Account in the Ordering section. About a day the payment is checked, after - a few days need to be sent parcel.
Step Two: confirmation and waiting for the order
After package Posted, waiting begins. Depending on the carrier, the waiting period can last from three weeks to two months. If this is free shipping, you will have to wait longer, when paid delivery, the goods are delivered faster. If the purchase is carried out in Molla, the goods arrive in a few days.
When placing an order, a fixed delivery time is set. This is practiced to protect buyer. During this time package It comes to the customer, he confirms the fact of receipt, after which the seller receives money. After the payment was made, the money is stored on the site, and the seller does not receive payment until the end of the term set to deliver the goods.
After a term, money is transferred to the merchant. Therefore, it is so important to control the path parcel And if necessary, extend the period of waiting. In the case that the week remains before the expiration, and the goods on the road, you need to contact the seller and ask to extend the delivery time. Especially if holidays are expected and the mail will not work, ask for a delay.
Status parcel May be as follows:
- waiting for payment;
- order Processing;
- the seller sent an order;
- confirmation is expected;
- the order is frozen;
- order completed;
- the return of the goods is expected.
In case open dispute Status may be as follows:
Step Three: Obtaining an order
As already mentioned, get the money seller can only after your confirmation that the goods are received. And confirm receipt not only in the case of delivery, but also when the quality of the goods satisfies you. That is, if we are talking about technology, you can test the operation of the device or equipment for several days.
If the time settled for the delivery of goods ends, ask the seller to extend or open dispute. Open dispute You can in your account. It is necessary to answer a number of questions, choose the appropriate items. It is necessary to specify the reason for the opening of the dispute: did not receive the goods, does not correspond to the description, there is a marriage or similar. Specify what you apply for: full refund, replacement of goods. If the merchant ignores disputeat a certain time dispute Close automatically, and you get money.
Upon receipt of notifications from the post office or provided that the status parcel Reports about the arrival, you need to take a passport and go to receive the goods in the post office. It is worth saying that if the goods are valuable or you just want to avoid problems in case of shortcoming or marriage, remove the entire process of receiving the product on the camera. How package It is issued, its autopsy. You can open the parcel right in the mail, if the integrity of the package is broken. If everything is outwardly in order, take the order and open with the video at home.
Last step: inspection of goods and confirmation
After package Opened, carefully examine it for the absence of marriage. In the clothes, consider the seams, the homogeneity of the color. If this is an electrical appliance or other technique - turn on. Do not rush to immediately confirm the order! In case of detection of a defect after confirmation, you no longer prove and open dispute will not work. Sometimes the seller asks to confirm receipt even to the fact of arrival parcel, Never agree to this. Remember that protection on your side only with competent behavior, if you hurry or give yourself to persuade, the result may be deplorable.
When shooting unpacking, remember that you need to remove the process with one video, without pause. Be sure to make a close-up and not to produce goods or packaging from the frame. Otherwise, you will not be able to prove the fact of the absence of a substitution or any other deception on your part. If the unpacking was made by mail in connection with the violation of the integrity of the packaging, visible damage or the facts of their elimination, ask the branch of the department or the authorized will be a special act. It will be useful to you when opening spore.
The marriage discovered houses must be removed on the video and make several photos close-up. After that opens dispute, Photo and video materials are applied, screenshots with a merchant.
In case of excellent quality of goods, confirm receipt. Everything, the formalities complied with, you confirmed receipt, the merchant will receive money.
To help others buyers, Leave a review. At one time, choosing the goods, you were guided by the reviews of other people, now there is an opportunity to raise an assessment and describe your impressions to help others.
If you really liked cooperation with the seller, his contact, the goods can be added a store in your favorite and next time, carrying out an order, expect how permanent customer, special offers, discounts and coupons from the seller
Learning correctly unpacking
On the scope Aliexpress There are a large number of sellers and shops, it attracts millions buyers. Among the bona fide and responsible sellers are also those whoms that can be called simply and excitation. Having ordered from such a merchant, you can not get a product or wait at all that planned. Upon receipt of marriage you need to open dispute And to demand the return of your funds. But to achieve this, it is necessary to properly unpack the received parcel.
When receiving goods by mail, pay attention to such aspects:
- package should not be opened, damaged, missed again;
- labels with a message about weight, the number of the declaration must be well readable and without damage;
- the weight of the parcel received should coincide with the declared, given that the seller could indicate arbitrary weight, draw a weight specified in the customs and upon receipt by mail.
If everything is in order, take the parcel and open it at home. It is not recommended to break the packaging, hurry and ignore the advice of experienced buyers. Packaging integrity is not yet a guarantee of receiving exactly what you need. Therefore, pay attention to the following recommendations:
- prepare any device with the ability to recording video;
- shooting should be started with focusing on information on parter: addresses, customs declaration, remove what package not yet opened;
- carefully open parcel, fixing the entire process on the camera, do not flip the paper, you can damage the product or be accused of damage in case of defective product;
- if the goods are disassembled, make an assembly;
- if electronics bought, check the condition of the device on the camera;
- do not rush to confirm the order, wait a few days, testing the acquisition;
- if a defect or inconsistency is detected when unpacking, open dispute And apply the captured video, it will help you prove that you are a victim and return the product or money, at your request.
To the question "how to pick up parcel With Aliexpress? " They answered, now consider others, no less important points.
What if you did not come to an order with Aliexpress?
Provided that package It does not come, and the protection time is already ends, it is necessary to contact the merchant and try to find out the reason. If the time is, you can open the dispute, but if the order time is completed, then to the administration Aliexpress A complaint is served on the seller. With non-treatment parcel Actions must be taken:
- contact the merchant and try to figure out where packageif the seller does not work, as a rule, the Seller agrees to extend the protection time;
- open the dispute;
- write a complaint to the administration of the trading platform;
- provided that the status "is expected to send" is hanging about eight days, the order is canceled automatically, and the money is returned to the customer.
Be that as it may, the warranty is valid for the product and your order is protected, so if you know the nuances regarding your rights and opportunities, return money for the goods, in case of non-treatment parcelmay always.
If package There for more than two months, according to the rules Aliexpress, the order remains buyer, And the money is returned, any amount. But this practically does not happen, since the delivery service works simply and efficiently.
The protection time is provided in each particular case different, as a rule, it does not exceed three months.
What to do if accidentally confirmed the receipt of an order to Aliexpress?
A question may arise how to accidentally confirm receipt, because it is necessary to produce several conscious manipulations. But this is if you come on Aliexpress from a computer. The input from the phone may turn out that the sensory system itself will produce some actions. The second reason for confirming the receipt of the order until the receipt of sellers is considered. It happens, the newbie believes that in this way it is necessary to confirm the order for sending. Or in the office hangs many orders and not the order is confirmed by inattention. In general, there are many cases and all of them are different. It turns out, such a situation may happen, therefore you need to know how to act.
It is necessary to remember the date of confirmation of the receipt, since there are post-promotion on all products, that is, another fifteen days from the moment of confirmation of receipt. Squeeze fifteen days from the moment that I was mistakenly confirmed and a couple of days before the date of the date, open the dispute. If you do not remember the number, then open dispute. This will make it possible not to close the order. In the comments to the opening spore, Specify that confirmation happened by chance. The seller harm the disputes, and in this case its guilt does not quite, so ask for forgiveness and guarantee the fact of receiving the goods to return money in full. But finding a conspiracy seller in this situation is almost impossible, so the next step will simply pull the time. The seller is given five days to challenging and the indignation of the innocent merchant is quite understandable. Most likely, the seller will reset the amount of the requested compensation. It will take a couple of days. After zeroing compensation, the dispute runs again, for ten days. Again, ask the seller to go to the meeting and this is again a few days. And so in a circle, three times. After that, the actions are developing according to the decision of the administration. What is your profit? In the course of such consecutive discoveries of the dispute and zero, you can win fifty-three days, almost two months. During this time package Most likely come, and you can cancel dispute.
Get a parcel with Aliexpress by mail
How to receive parcel And correctly unpacking, considered. The main thing is checking parcel with Aliexpress at the post office. In case of damage to integrity, please compile an act. In general, the algorithm for obtaining a valuable product looks like
- fill out the notice, but do not sign in it, as the signature confirms the receipt of the goods, and you have not received it yet;
- after issued package, inspect it for opening, damage;
- if the weight coincides, there is no external damage, ask to open parcel In the presence of an employee of the mail and all this is removed on the phone.
If there is a mismatch of weight, damage, deformation, ask to make an act by form 51. When on the fact of the autopsy, it turns out that the goods are damaged, not downthanded or missing, you can choose one of the options:
- refuse parcel, the goods are sent back at the expense of the seller, in the name of the branch of the department we write a request for a request to issue a certificate with a description of the status parcel;
- take parcel, ask to make an act in form 51 and open dispute with merchant;
If in the comments to spor Write a full refund, the seller may require the return of the goods at your expense. If you need a partial refund, then there is probability to get money for repairs.
Get the parcel with Aliexpress at the courier
Sometimes parcel delivers courier. Man binds to S. buyer By phone and clarifies the time convenient for delivery. The courier must submit a passport or any other identity document. Customer Checks the goods and if everything is in order, signs in the courier documents about receiving the order. If any damage or marriage is revealed, customer refuses OT. parcelAnd the courier is an act. In principle, everything is the same as when receiving in the mail.
As you can see, get parcel with shopping ground Aliexpress You can in different ways. The main thing is to remember your rights and try to do everything so that in the event of a controversial situation, you were able to prove that they received a poor-quality or impact-filled goods.
Read more to get acquainted with the features of receiving parcels from Aliexpress on video.
Pleasant and secure shopping!
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