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Aliacspress reviews are not opened: what to do if there are no reviews for Aliexpress

Reviews on Aliexpress - Form feedback, allowing buyers who have made the purchase of goods on the site, leave your opinion, and to users who are interested in this product, to obtain an objective assessment before ordering. Reviews are the main tool for the impact on customer demand. Each user who bought the goods on the site can leave his deployed opinion about it, where to specify quality, compliance with the description, delivery time and some tips for other buyers, as well as attach photos of the product received after confirming it. Published reviews There are open access, and each registered user can read them before buying a product to form a preliminary impression and make sure that it really wants to make an order. There are several types reviews: primary and extra. Primary review It is left by buyers who confirmed the receipt of goods through a special form, where, in addition to the detailed opinion, you need to specify the estimate for the three features: quality, delivery, seller. Additional review - Secondary, and it can be written during a certain period until the service is active, after which the function becomes inaccessible. Additional review It is published immediately under the primary, and all users can also see it. About what to do if there are no reviews for AlExpress, and about all the nuances of feedback on the Chinese site, we will talk further.

Where to find reviewsiners with aliexpress?

All products on Aliexpress have section C. reviewswhich is published on the page with the same name. Quantity reviews And their content is the most important criterion when choosing a product. If he has a lot reviewsThat means this is a popular product that is in demand among buyers. The number of reviews depends on consumer demand. Reviews can only leave users who bought this product and confirmed its receipt. These can be users from different countries, all reviews Automatically translated into 28 languages. At the top of the list with reviews The latest published user opinions are written. Every six months they are updated, along with estimates and middle ranking for the goods. All reviews are sorted by date. There are filters to select reviews with photos or additional comments, and there is a filter to display only reviews Buyers from your country.

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The content of reviews may be different. Buyers B. rESOUTS They write their objective or subjective opinion about the product, so there is always a break in the comments. In order to form my own opinion, it is not necessary to read them all, but at least the first page still stands. Many buyers register recommendations on the selection of goods, especially on clothing, which can be useful to those users who have doubts about his choice. Also, there are many reviews with photos where buyers demonstrate the received order with AliexpressThat allows you to visually assess the quality and appearance of the goods. Section S. reviews There are for each product. This is a mandatory point of sale on Aliexpress. The section is in public domain, the seller does not have the ability to edit or delete reviews, and their content is checked by the site moderators. It is thanks to the feedback features, a website Aliexpress It became so popular, because these are real opinions, photos and assessments of buyers, and not cheating, like on other sites.

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How to write your feedback to Aliexpress?

Review You can leave only after the receipt of the goods is confirmed. After that, open the "My Orders" section and find the goods you want to leave in it. review. On the right there is a menu where you specify the "Leave review" Next will open form. which you need to fill. In addition to the expanded comment on the goods, it is necessary to raise an assessment for the product description and its compliance, for the store's service and shipping time. In total, you can put a maximum of 5 stars if you are very pleased, 4 - if there are comments and so descending. Stars - an assessment that affects the rating of the seller, so they must be installed. As soon as you rate the goods, the window will appear below where you need to enter your review. The content should not exceed thousands of characters, so try to maximize it easier to describe your purchasing experience and provide objective information. If you are satisfied with the order or not, you write. Your experience will help other users to make the right choice, so you should be objective in your opinion. In the appropriate window, you can upload photos, but not more than 5 pieces. Then confirm the departure reviewand it will be published.

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Everything reviews After sending, pass to the moderator. If in rESOUTS does not contain unacceptable information, personal data or insults to the seller, it will be published if recall There is some information that contradicts the policy of the site, it will be postponed to the archive and will not be published.

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How to add a review after using the goods?

If you forgot to immediately write a review or want it to be as accurate as possible, you can add it after the use of the goods. For each review there is a certain period when it can be left. See which purchased goods have no reviews and how many days left, you can, in the "Review Management" section. The buyer has the full right to write review not immediately, but there is a limited period of time when the service reviewavailable. Select the product from the list you want to comment. Click "Leave Feedback." Fill in all the necessary parameters and confirm sending review. In principle, the functions and ability to control the reviews are the same as when the mandrel immediately after confirmation, so you can also put an assessment, upload photos and describe how satisfied or dissatisfied with the purchase after the use of the goods. But do not delay the publication review. As soon as the time to publish it is over, it will be impossible to leave a review and, it will be posted in the section with reviews about the product, as an assessment.

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Where buyers are displayed why my review is not visible

To clarify the publication review, Open the "Management reviews"And find the" Published reviews "at the top subsection. It contains all the reviews that you ever left about all the goods purchased on Aliexpress. As soon as the moderator checks the content content, it will publish it in the section " Reviews»On the product page. If the review has the status of "published review", then it already has in the list of all reviews about the product, you just need to see all the latest reviews and find it.

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If the recall is not visible, then, most likely, he was not published. The reasons for this solution may be several, among them the following situations:

Reasons why not published review What to do?
The response contained personal information (phone number, name, address, etc.) You can answer the responsibility of whether to add it where you specify the opinion without the use of personal data. In this case, the review will be published as an additional
In responses there are insults to the seller's address, his personal data, details, etc. Insulting to sellers is not allowed even if you have not received your order or it has a marriage. Indicate an additional review, describing negative opinions and experience without using similar information.
The seller did not answer the title Reviews are published only after confirmation from the seller has been received. In the column "Review" should be comments from the seller. As soon as the seller confirms the feedback, it will be published on the product page.

Reviews should be objective and contain accurate information, but you should not neglect the rules of human communication and insult sellers if suddenly the order does not come or his quality, to put it mildly, does not match expectations. Aliexpress Publishes negative reviews and returns money for poor-quality goods, so it is not worth worrying. To see, published review Or not, just look, whether the seller answered him. If yes, then your review Successfully published and, perhaps, will help another user in choosing a product.

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When, after how many days will the buyer feedback appear?

For processing reviews And their publication is a maximum of 30 days. When, after how many days the buyer's feedback appears, it depends on how quickly the seller responds to it. Generally, now reviews on Aliexpress Published almost immediately as soon as they were left. But sometimes it is for the review to be published from several days to week. Usually, sellers immediately consider reviewsBut, if there are a lot of reviews in line, then their publication can linger. It is noteworthy that the seller must first respond to the feedback, and only then can read its content. Standard period of time, after how many days will appear review The buyer is 3-5 days from the date of filling out the recall form. You can check its publication in the "Review Management" section.

Can the seller delete a negative feedback?

Reviews - Buyer feedback form and seller cannot edit, delete or make changes to the content of feedback. Previously, the function of editing feedback was available, but now this service is not even for users, since unscrupulous sellers asked them to change their feedback for bonuses or gifts from the store. Buyer leaving negative reviewMaybe it is confident that it will be published if, of course, the content of the Reviews corresponds to Aliexpress policies. The seller cannot delete negative review, And in general, any review, as if he did not want it. The site administration monitors that the view about the goods and services of the site was honest and objective, so the sellers do not even see feedback until they leave a mutual feedback. This practice is introduced so that the sellers do not scold and did not ask buyers to change their feedback. By the way, change the content of the feedback is impossible. If you wrote that the goods are wonderful and delightful, and he broke / broke up at the first use, it will be impossible to correct the feedback. In this case, you can leave an additional review that is published under the initial but not more. Therefore, do not leave the reviews at once, and at least 1-2 days after receiving the goods so that your feedback is objective and true. Be sure that whatever your feedback you leave, the seller will not be able to remove it or change it.

Video: Aliacspress reviews do not open

Site Aliexpress very responsibly belongs to reviews And ensures that all opinions and estimates will be published and taken into account. Reviews - A guarantee of making safe and high-quality transactions, so the administration is interested in order to be true. It is, so the sellers do not have the ability to wind or edit feedback, and even more so, to delete them. All honestly and fair. If you have questions about how to leave feedback on Aliexpress, or control problems reviews, we recommend watching a video on what to do if there are no reviews on AliexpressAnd how to leave a review on the site:

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