Site Aliexpress Fully automated for the convenience of orders and managing various operations. The main buttons on the site are designed to make a purchase, adding goods to the basket, payment and other functions available on the site. If for some reason button does not work, it is impossible to perform operation. The occurrence of problems with the operation of the operation buttons on the site may be due to various reasons. It may be problems with the technical support of the site or server error. Such reasons have a technical basis and should be eliminated by the Site Support Service. But sometimes there are problems unrelated with the performance of the site. Install and eliminate the cause in several ways. What to do if not buttons work on AliexpressWe will tell about it further.
The content of the article
Problems with browser
The most common cause of problems with the operation of the buttons is to block the query browser. This means that the browser reges the transition from an external link as a suspicious action. Usually, the case of users who use the Browsers with the "Protect" extension. This feature is responsible for data security and query encryption in order to ensure protection when connected. Users who have Yandex Browser or Chrome may encounter such a problem, especially using browser for purchases on Aliexpress first. It is worth noting that the site aliexpress is reliable. To protect personal data, an encryption system is used when entering important passwords, payment details and any personal information. This means that hacking or theft of data using modern online attack methods is excluded. To protect bank details, the Alipay system is used. For data transfer uses encrypted protocols that protect the server from hacking. That is why, buying on the site is safe.
If the browser has protection against cookies, the browser can block the transition. Site Aliexpressrequests cookies to track the user's IP address. In the browser you can cancel or allow the action. If you deflect the cookies tracking, the browser may regard it as a deviation of the operation, so similar requests will be blocked during the transition. If the protected mode is enabled, the browser will simply do not give to buy goods until confirmation is received manually. In order to view the connection protection options, you must go to the browser settings and disable the lock in the security settings. Check the settings in the "protection from malicious sites" column, "Protection of Personal Data", "Connection Protection". Also, check the additions. The site could be listed in the blocking list by mistake, as a result of which the browser simply does not allow any actions to control the buttons. Restart the browser and try again. If after checking the settings still fails to make any action, try changing the browser.
If you can not press any of the buttons from any browser, then check the following possible causes of non-working buttons:
The reason for the inoperability of buttons | Description of a possible action |
Not specified order parameters | Make sure the order template is filled correctly. Specify all the order characteristics, then check feed buttons |
The selected delivery method is not available | Check the ability to use the specified delivery method. Change it and check feed buttons |
Selected size / color is not available | Make sure the parameters you specify are in stock. Select other and check the help of the buttons. |
Expired confirmation time | Update the browser tab. Repeat again |
Picked the server | Update the browser tab. Repeat again |
Page Code Problems | Close the tab. Open the browser toolbar and click "Restore just closed tab." Check out feed buttons |
Connection with the site is not installed | Check for Internet connection. Restart the router or re-connect to the network. Check out feed buttons or try to make operation later |
Most often, problems with the control of the buttons on Aliexpress There are just due to blocking query browser or service errors. Insofar as Aliexpress - Online marketplace, then there are more than a thousand clicks, transitions and queries. For this reason, it is possible to occur service errors that are easily eliminated, it is enough to restart the page, update the tab or check the availability of Internet connections. If the buttons are still unavailable, try to make an action later, it is possible that technical works are underway on the site.
Not selected color, size, etc
Since site Aliexpress Robotic, then all buttons are connected with each other. This means that to purchase any product it is necessary to pre-select its parameters. If you can't click on the "Buy Now" button or "Add to Cart", make sure you specify the parameters correctly. Most likely, the color is simply not selected, size, etc. If you press the button and the site does not respond in any way, lift the look just above the color / size column. If the message "Please specify the color ... Size", you simply do not specify the options for order. To correct the problem, it suffices to decide on the order parameters and click on the appropriate buttons.
Lack of goods from the seller
Button "Buy Now" is not available for goods that are not available. The site sells goods in limited quantities. They have property to be soldered and end. The exact number of units available for the order is indicated on the site in the "Quantity" column. If there is no more product, the button is deactivated until the goods are again available again. The lack of goods from the seller is displayed on a product page. If the message "Unfortunately, this product is now unavailable!", It means it is no longer available, and accordingly, it is impossible to purchase it.
Cookies are disabled
Cookies - Browser Cache, namely, graphic, visual and audio documents that are stored in the history of the browser. Cooks themselves no danger represent, but only responsible for collecting and processing information. This means that disabling cookies will deactivate requests that were performed earlier. Each page corresponds to a certain amount of cookies. They can be blocked or allowed. Typically, a request for confirmation of actions with cookies appears in a swung window. If you block the action once, the browser will remember this and will block automatically. Most often, for this reason, the "Add to Wishlist" button is not available. If you encountered the problem of non-working buttons, check whether cookies are turned off in the browser. To do this, you need to open the browser settings and check the function. Turn on cookies and check feed buttons again. If failed to eliminate the problem, try logging from another browser.
Not active button "Exceit Spore"
According to the new dispute system, the "Exceit Spore" button is not available at all. In order to involve the administration to the dispute, you do not need to manually manage the dispute. Now everything is automated. Recently, the "Exceit Spore" button is not active, because after 5 days from the opening of the dispute, subject to the absence of an agreement between the buyer and the seller, the site administration itself considers the dispute and decides. Buyers who are used to manually exacerbate dispute may not worry, this feature is still available, just no button. This is due to the fact that buyers often aggravated the dispute almost immediately after initiating the dispute to speed up the case. The administration simply could not consider all requests, so I decided to deactivate the button. Now, if the dispute is not resolved within 5 days, the administration itself aggravates and takes the appropriate decision.
Video: Buttons on Aliexpress do not work
Site Aliexpress - Fully automated and all transitions are performed using buttons to provide access to all features. Aliexpreswith. If you experience problems with the efficiency of the buttons, it is worth carefully studying the page for missed parameters. If all the parameters are specified, the reason for blocking the site buttons can be a browser. Check your settings and make sure what cookies are included. Also, the cause may be a servers failure or technical problem. If you have questions about the reasons why buttons do not work on Aliexpress, Or have problems with the efficiency of the buttons, we recommend watching a video on the topic:
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