Site Aliexpress It is distinguished by an understandable interface and an affordable control, so users are conveniently ordered, even if they do it for the first time. If I rarely arise with the search for goods and its purchase, then the statuses of the order for many are a dark forest. Order status is its current state from the date of payment before the recipient is given. In order for the buyer to see the process of sending its order, a number of statuses specifying the current state of orders for Aliexpress. It is necessary for the seller to send the goods in a timely manner, and the recipient saw that his parcel was sent. Each stage that the order passes is accompanied by a specific status, which is displayed in history. The buyer can go and see, sent his product or not, did the seller confirmed the receipt of funds and how many days left until the order is closed. This information is necessary to secure buyers from scammers and protect against unscrupulous vendors. About what kind of order statuses is on Aliexpress And what does it mean expected shipment"We will tell further.

A little about stages

All stages of ordering on Aliexpress Fixed in history and displayed as a certain status in which the parcel is now. Depending on how the stage of sending is the order, its status will change. From the moment of adding goods to purchase and before payment, the status will be " Payment is expected" This is the very first stage when the goods are already in the history of orders, but still not paid by the buyer. For each stage there is a certain number of days to perform action. Unpaid goods are stored in the history of orders only 7 days after which they are automatically canceled and transferred to the archive. Remote orders can be restored and re-add to orders. If you have several goods awaiting payment at the same time, security system Aliexpress It may regard it as a suspicious effect and freeze an account for checking. If you want to purchase something on the site, it is better to pay or at least during the day.

After payment, the seller must check the receipt of funds. At this stage, the order status will be changed to the "Calibration of payment". Usually, it goes no more than 3 days, but each seller establishes its test term, which can be from 1 to 10 days from the receipt of payment. Then, the seller confirms that money came and for several days is obliged to send the goods. At this stage, the status will be " Expected shipment" Each seller indicates the order processing time, which it should not exceed. One seller can be 5 days, another - 9. It all depends on the popularity of the store. According to the rules of the site, the seller should not exceed the "expectation of sending", which is specified in the order parameters, but if necessary, it can extend it for a week, while not coordinating with the buyer. All stream information about the status of the order is displayed in the history that can be viewed in the "My Orders" section.

Order statuses are information for the user who displays the current state of the shipment of goods. The order status allows customers to keep track of your order from the moment it is added to purchase and before receiving, which is very convenient. Also, this information is used if the goods have not been received and it is necessary to open a dispute. There are several stages and orders statuses on Aliexpress:

order status changes automatically. Once we received the confirmation of the action on the part of the buyer and seller. This allows clients to monitor the progress of the commission to send and record all stages of dispatch. If expected shipment, Then the seller has not sent your order, but do not be upset, because there are a few days of the rules of the seller on the site, to send goods. View the current status of your order, you can in the "My Orders" in the relevant column of the lot.

What could be the reasons for the delay?

status " Expected shipment"Testifies. that the payment is made and successfully passed, and now it is necessary that the seller sent the paid goods. status " Expected shipment"It has a timer, which indicates how much the maximum can take a shipment. Seller shall ship the goods within this period or extend it, in this case inform the buyer about the reasons for the delay. Sometimes sellers themselves prolong send timer that is displayed in the history of the lot. If a few days passed, and the seller has not sent the order, perhaps this product is no longer available, but delivery is expected in the near future. View Products Aliexpress sent from warehouses and presented on the site in a limited number, so have to end property. In this case, the seller can inform the buyer or automatically extend the standby timer to send the goods from the next delivery.

Also, the reason for the delay of departure can be on holidays and weekends. The greatest delays are noted in the New Year and Christmas holidays, when no storage or transport services do not work. shipment delays can leave for 5-7 days. In this case, do not worry, because when the weekend is over, your item will be shipped. Also, there is always a delay in the Chinese New Year and during the grand sales, marking the highest number of orders and the sellers just physically do not have time to send all orders in a timely manner.

Unfortunately, the cause of sending delays may be fraudulent actions by the buyer. Of course, it is not worth worrying in this case, it is enough just to cancel the order and the money will be returned. If the seller asks to extend the order processing time, you can disagree and cancel it immediately, and then find a similar product from another seller. Delay delays may also be associated with the payment problem. Check out the write-off of the means or contact the bank to clarify the details of the payment.

We think about worst

The reason for the delay of sending to Aliexpress There may be fraud from the seller. If the timer period is exceeded, but the seller never sent your order, go to the settings and deselect it. Also. You can contact the seller to clarify the reasons for delays. If he does not answer you and ignores the messages, most likely you are dealing with a fraudster. Immediately cancel the order and submit a complaint on the seller, after that its account will be banned and, if it turns out that the seller still wanted to deceive you, he will deprive the right to work on Aliexpress.

How to cancel the order?

Cancellation is possible, both for saved orders and paid. In order to cancel the order, you need to enter your personal account and go to the "My Orders" section. There find the order that you want to cancel and specify the "Cancel Order" button. Next, follow the instructions. Select the reason you want to cancel the order and specify it in the appropriate window. After that, the request to cancel the order will be sent to the seller and after it accepts it, the order will be canceled automatically. You can cancel the order only if the seller has not yet sent it. After that, the order is not subject to cancellation. The reason for the cancellation of the order may be the extension of the order to send the order, or a long expectation, therefore, if you do not want to wait for the shipment more, it is enough to cancel the order before sending it.

Opening a dispute

If the order status " Expected shipment", Then open the dispute is not necessary, it is enough just to cancel the order and money for it will be returned to the buyer. If you think that the seller wants to deceive you or sent the wrong track number, you can open a dispute, but not earlier than 10 days from the date of shipment. This means that unsent orders cannot be challenged, only those that are already expelled. But in any case, the opening of the dispute is your guarantee of obtaining your funds, in the case of the provision by the seller of poor-quality goods or politician violations Aliexpress. The site ensures that if the goods are not obtained within the timer specified in the timer, has poor quality or does not correspond to the description. Buyer can open the dispute, provide evidence and get money back. The opening of the dispute is fixed in the history of the order and, if the seller disagrees with the accusation, the site administration will be engaged in the consideration of the case, which will decide whether the refund or not.

Fraudsters

status " expected shipment" on Aliexpressmaybe part of the fraudulent scheme, when the seller deliberately delays sending, explaining that it can send the goods cheaper, and the difference is to return the buyer to the card. It should be noted that sellers Aliexpress Never offer buyers bypass system. If the waiting time of sending expired, cancel the order. Decent sellers do not neglect the rules of the site and comply with them, so they do not have problems with sending. Avoid unscrupulous sellers and control the status of the order from the moment of payment and until the sending itself to react and prevent deception.

Extension of time

The service extension extension is really there. It can only use the buyer. In the order history there is a timer that shows how many days should take sending from this seller. If you see that time on the outcome, you can extend the term yourself for a certain period, for example, 5 days. If the seller does not send the goods during this time, cancel the order. In order to request an increase in the timing, click the "Extend order processing time" button. And in the new window, enter how many days. After that, your request will be sent to the seller.

Conclusion

If the status timer " expected shipment"Suitable by an end, the buyer can contact the seller and extend the order processing time. Otherwise, it is worth canceling the order and demand your money back. Usually, sellers proceed orders for 2-5 days, but due to different circumstances, delays that do not depend on the seller are possible. If the seller himself warned you that you need to wait a little longer than indicated in the timer, it would not matter, ultimately you can return your money through the cancellation form or just a little longer wait for the shipment. If during the expectation of sending, nor the seller nor the buyer does not fulfill any operations, then the transaction will be automatically canceled. That is, if the seller does not send the parcel, and the buyer does not request the extension of processing, the site administration will simply close the transaction and return the money to the buyer.

Video: Sending to Aliexpress

status " expected shipment"- an intermediate stage between the payment of goods by the buyer and his sending by the seller. This means that it is not yet processed and do not worry. If, of course, the deadline is delayed and, you start worrying. You can cancel the order or wait until the site administration is canceled. Otherwise, you should not worry. If you have questions about what to do in case expected shipment on AliexpressWe recommend watching a video on the topic: